DocEvent - Degredations due to DOS – Incident details

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Degredations due to DOS

ResolvedDegraded performance4 hours

Affected

eu-west-1

Degraded performance from 8:27 AM to 12:27 PM

SFS

Degraded performance from 8:27 AM to 12:27 PM

  • ResolvedUTC

    We're marking this as resolved, and will continue monitoring.

  • UpdateUTC

    Note, this affects only eu-west-1, not us-east-1 as previously tagged.

  • MonitoringUTC

    We have been blocking traffic, rerouting and monitoring.

  • InvestigatingUTC

    We are currently investigating this incident. We have put mitigations in place, and our monitoring has shown degraded service during this period.

    This means some data IPs were unavailable. This only affects sftp connections not going through our load balancer / static IPs.