DocEvent - Issues connecting, auto disconnecting (us-east-1, ap-southeast-2) – Incident details

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Issues connecting, auto disconnecting (us-east-1, ap-southeast-2)

ResolvedPartial outage13 minutes

Affected

us-east-1

Partial outage from 2:39 AM to 2:52 AM

SFS

Partial outage from 2:39 AM to 2:52 AM

ap-southeast-2

Partial outage from 2:39 AM to 2:52 AM

SFS

Partial outage from 2:39 AM to 2:52 AM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    A fix has been implemented for ap-southeast-2 and released

  • IdentifiedUTC

    It appears as if a recent patch caused us-east-1 and ap-southeast-2 regions to randomly disconnect users. We have identified the issue and are rolling out a fix.

    us-east-1 regions now resolved

  • InvestigatingUTC

    We are currently investigating this incident.