Elastic search cluster issue

Resolved

Major outage

Started about 3 years agoJune 09, 2023Lasted about 2 hoursJune 09, 202311:00 PMJune 10, 202312:32 AMUTC

Affected

us-east-1

Console

Public API

SFS

Channels

eu-west-1

Updates

Resolved
June 10, 2023 at 12:32 AMUTC
Resolved
June 10, 2023 at 12:32 AMUTC
This incident has been resolved.
Monitoring
June 10, 2023 at 12:28 AMUTC
Monitoring
June 10, 2023 at 12:28 AMUTC
elastic.co have updated their us-east-1 proxies and our monitoring is returning successful results for connectivity and access.
Update
June 10, 2023 at 12:15 AMUTC
Update
June 10, 2023 at 12:15 AMUTC
New update from elastic:

The issue has been identified and a fix applied to a subset of proxies. Full rollout to all proxies is in progress.
Identified
June 09, 2023 at 11:43 PMUTC
Identified
June 09, 2023 at 11:43 PMUTC
A new update from elastic.co

We have confirmed a proxy outage for us-east-1 that impacts all communication to Elastic Cloud. A resolution is being worked on. Another update will be provided in 30m or sooner
Update
June 09, 2023 at 11:23 PMUTC
Update
June 09, 2023 at 11:23 PMUTC
Our provider elastic.co is currently having an outage and it is affecting our instances from authenticating users to login to our servers.

https://status.elastic.co/incidents/07bw653d2677?u=kpnld432cry6
Investigating
June 09, 2023 at 11:00 PMUTC
Investigating
June 09, 2023 at 11:00 PMUTC
We are currently investigating this incident.

DocEvent - Elastic search cluster issue – Incident details